MOS512 - Medical Office Simulations

Subject Title
Medical Office Simulations

Subject Description
This course prepares students with the knowledge and transferable skills to support a successful career launch as a medical administrative assistant. 
The content provides students the opportunity to learn within simulated medical office experiences in office procedures, including working with forms and records typically used by the administrative assistant and applying medical transcription skills. The simulated office provides an authentic learning experience in which the student develops self-reliance through decision-making and exposure to increasingly more complex administrative skills.

Credit Status
This subject is a credit applicable towards the Office Administration - Health Services program, offered through the School of Legal, Public, and Office Administration.

This course is a required credit as an alternative to MFP501 (Medical Field Placement).

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Support the operations and functions of a medical office environment through simulated projects and/or exercises and professor feedback.
2. Apply scheduling, task coordination, and organizational skills to complete tasks and meet deadlines in a simulated medical office environment.
3. Manage patient, financial, and other records.
4. Successfully attend at a simulated office environment, carrying out duties as assigned by the professor Complete medical office tasks as scheduled/assigned through simulation exercises.
5. Apply effective interpersonal skills in the simulated workplace to assist in the completion of individual tasks.
6. Provide technical support and training related to computer software to others in the simulated medical environment as required.
7. Use the Internet and its tools in a simulated medical environment to enhance communication and business opportunities.

Essential Employability Skills

    •  Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

    •  Respond to written, spoken, or visual messages in a manner that ensures effective communication.

    •  Locate, select, organize, and document information using appropriate technology and information systems.

    •  Analyze, evaluate, and apply relevant information from a variety of sources.

    •  Show respect for diverse opinions, values, belief systems, and contributions of others.

    •  Manage the use of time and other resources to complete projects.

    •  Take responsibility for one's own actions, decisions, and consequences.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: http://www.senecapolytechnic.ca/about/policies/academic-integrity-policy.html Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecapolytechnic.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

Camera Use and Recordings - Synchronous (Live) Classes
Synchronous (live) classes may be delivered in person, in a Flexible Learning space, or online through a Seneca web conferencing platform such as MS Teams or Zoom. Flexible Learning spaces are equipped with cameras, microphones, monitors and speakers that capture and stream instructor and student interactions, providing an in-person experience for students choosing to study online.

Students joining a live class online may be required to have a working camera in order to participate, or for certain activities (e.g. group work, assessments), and high-speed broadband access (e.g. Cable, DSL) is highly recommended. In the event students encounter circumstances that impact their ability to join the platform with their camera on, they should reach out to the professor to discuss. Live classes may be recorded and made available to students to support access to course content and promote student learning and success.

By attending live classes, students are consenting to the collection and use of their personal information for the purposes of administering the class and associated coursework. To learn more about Seneca's privacy practices, visit Privacy Notice.