PMP202 - Managing Project Quality and Risk

Subject Title
Managing Project Quality and Risk

Subject Description
This subject illustrates practical measures and techniques for integrating quality and risk deliberations into all project management processes to ensure fulfilling the expectations, needs, and requirements of both internal and external stakeholders. Participants will learn how to manage project quality and risk, as a means of avoiding crises and ensuing greater costs in time, money and reputation.

The subject provides a comprehensive exposure to quality and risk management concepts, control tools and techniques, focusing on the application of the acquired knowledge to improve the quality of project deliverables, enhance work productivity, financial results, safety and customer satisfaction.

Credit Status
One Credit.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Recognize "project quality" with an awareness of the complexities and the differing definitions of "quality" as suggested by various reputable sources.

2. Describe quality management concepts and be familiar with the definitions of specifications, tolerance limits, quality inspection and control, prevention, statistical quality and process control, total quality management and process improvement.

3. Illustrate the application of inspection, quality control, statistical control, total quality management, continuous improvement concepts, best practices and metrics in managing projects.

4. Analyze and assess the systems that can be used to manage risk and establish the basic concepts necessary to comprehend the nature of project risks.

5. Explain the risk management structure and processes that can be applied to all project phases.

6. Demonstrate specific techniques and metrics necessary to successfully implement risk management processes.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: http://www.senecapolytechnic.ca/about/policies/academic-integrity-policy.html Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecapolytechnic.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

Camera Use and Recordings - Synchronous (Live) Classes
Synchronous (live) classes may be delivered in person, in a Flexible Learning space, or online through a Seneca web conferencing platform such as MS Teams or Zoom. Flexible Learning spaces are equipped with cameras, microphones, monitors and speakers that capture and stream instructor and student interactions, providing an in-person experience for students choosing to study online.

Students joining a live class online may be required to have a working camera in order to participate, or for certain activities (e.g. group work, assessments), and high-speed broadband access (e.g. Cable, DSL) is highly recommended. In the event students encounter circumstances that impact their ability to join the platform with their camera on, they should reach out to the professor to discuss. Live classes may be recorded and made available to students to support access to course content and promote student learning and success.

By attending live classes, students are consenting to the collection and use of their personal information for the purposes of administering the class and associated coursework. To learn more about Seneca's privacy practices, visit Privacy Notice.